14 Day Money Back Policy

Please note: This applies to distance sales only.

1. Your Right to Cancel If You Change Your Mind

1.1 As a consumer you have a statutory right to cancel your contract with us up to 14 Calendar Days after the vehicle comes into your physical possession (i.e. you or another person identified by you taking delivery of the vehicle). You may cancel your contract and return the vehicle to us for any reason under this right. You are liable for the cost of returning the vehicle to us or you can agree to indemnify us for the cost of collecting the vehicle.

1.2 If you wish to exercise your right to cancel you must inform us of your decision. You may do so in writing in any way that is convenient to you, please ensure you use the address as stated on the front of our invoice or via email. Please ensure that you inform us of your decision to cancel before the period in sub- Clause 1.1 expires. Should you wish for us to provide a template to you for this we are happy to do so.

1.3 Please note that your statutory right to cancel may be lost If the vehicle has been damaged or modified in any way or is not in the same condition as when it was delivered to you.

1.4 You must return the vehicle to us no more than 7 Calendar Days after the day on which you have informed us that you wish to cancel.

1.5 You may return the vehicle to us in person or with the assistance of a delivery company during our normal business hours of 9am-6pm Monday to Friday.

1.6 Refunds will be issued to you within 14 Calendar Days of the following:

1.6.1 The day on which we receive the Goods back; or

1.6.2 The day on which you inform us (supplying evidence) that you have sent the Goods back;

1.6.3 If we are collecting the Vehicle, the day on which you inform us that you wish you cancel the contract.

1.6.4 If we have not yet provided an Order Confirmation or have not yet dispatched the vehicle, the day on which you inform us that you wish to cancel the Contract.

1.7 Refunds may be subject to deductions in the following circumstances:

1.7.1 Refunds may subject to deductions for any diminished value in the vehicle resulting from your excessive handling of them and an excess mileage charge of £3.00/mile will be levied for any mileage over 50 miles in the 14 days.

1.8 Refunds will be made using the same payment method you used when ordering the vehicle.

1.9 Once you have confirmed to us that the contract is cancelled you will not use the vehicle but remain liable to ensure that is taxed and insured until it is returned.

This cancellation clause does not affect any other of your statutory rights under the Consumer Rights Act 2015 or the Sale of Goods Act 1979.